BOOKING POLICY

Thank you for considering Nkembo Safaris for your travel experience. This Booking Policy outlines the terms and conditions governing the booking process, reservation requirements, payment, cancellations, and other important aspects of your tour booking.

Last Updated: [Date]

Reservation and Booking Process:

  1. Booking Inquiry: To initiate a booking, please contact us through our website, email, or phone to discuss your travel requirements, preferred dates, and itinerary details.

  2. Availability Confirmation: Once we receive your inquiry, we will confirm the availability of the requested tour and provide you with a customized itinerary and quotation.

  3. Booking Confirmation: To secure your reservation, a deposit or full payment is required as specified in your booking confirmation. Payment details will be provided to you.

Payment:

  1. Deposit: A non-refundable deposit, as indicated in your booking confirmation, is required to confirm your reservation. The deposit amount will be deducted from the total tour cost.

  2. Final Payment: Full payment of the remaining tour cost is due [number] days before the tour start date, as specified in your booking confirmation.

Cancellations and Refunds:

  1. Cancellation by Client: If you wish to cancel your booking, you must notify us in writing. Cancellation fees will apply as follows:

    • [number] or more days before tour: [percentage] of the deposit
    • [number] to [number] days before tour: [percentage] of total tour cost
    • [number] days or less before tour: No refund
  2. Cancellation by Nkembo Safaris: In the unlikely event that we need to cancel your tour due to unforeseen circumstances, you will receive a full refund of all payments made to us.

Changes and Modifications:

  1. Changes by Client: Changes to your tour dates, itinerary, or other details may be possible, subject to availability and approval. Additional charges may apply for modifications made after the booking is confirmed.

  2. Changes by Nkembo Safaris: While we strive to deliver your confirmed itinerary, we reserve the right to make changes to the tour schedule, accommodations, or activities if necessary. We will notify you of any significant changes and provide suitable alternatives.

Travel Documents and Insurance:

  1. It is your responsibility to ensure that you possess the required travel documents, such as a valid passport, visas, and health certificates, for the duration of the tour.

  2. We strongly recommend that you have comprehensive travel insurance to cover unforeseen events, cancellations, medical emergencies, and other related issues.

Liability and Responsibility:

  1. Nkembo Safaris shall not be held responsible for any injury, damage, loss, delay, or irregularity that may occur during the tour.

  2. You agree to comply with all applicable laws, rules, and regulations of the countries visited during the tour.

Contact Us:

If you have any questions about this Booking Policy or your tour reservation, please contact us at:

Nkembo Safaris Address: [Physical Address], Kampala, Uganda Email: [Contact Email] Phone: [Contact Phone Number]